Gourmet Dark Chocolate Truffle Black Tea & Earl Grey Vanilla Creme Bundle
- Regular price
- Regular price
- Sale price
Ceylon black tea blended with cocoa nibs, chicory, chocolate chips, and even a dash of cocoa powder to create a lusciously decadent indulgence.
Chocolate chip ingredients include organic cane sugar, organic chocolate liquor (cocoa mass), and Organic Cocoa butter blended with Black Tea, Cocoa Nibs, Natural Chocolate Flavor, Chicory, Dark Chocolate Chips, Cocoa & Blue Cornflowers.
Preparation: 1 sachet, Steep at 212° for 3 minutes
Delicious Earl Grey Tea to Spice up your Morning Warm, comforting, and elegant.
Our Earl Grey Vanilla Creme is a blend of two timeless flavors. The citrus notes of traditional Earl Grey are softened by the sweetness of vanilla and cream to create a classic that will never go out of style.
Blended With Black Tea, Orange, Blue Cornflowers, Natural Vanilla Flavor, Natural Bergamot Flavor & Natural Creme Flavor.
Preparation: Steep at 212° for 3-5 minutes.
This item is final sale and non-returnable.
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General Information: Stock Availability
We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all the items selected at the time of purchase. In this instance, we will fulfill the order for the available products and contact you about out of stock items; whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
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The Fulfillment of Orders:
General Processing Time: 1Day
- 1 - 6 days for Domestic
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- Shipping May be Delayed due to COVID-19
- Some items may require a longer delivery and it will be stated.
Delivery Time Exceeded
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Change Of Delivery Address
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As we are vigilant in our efforts to ensure authentic transactions and protect our customers, there is a 6hr - 12hr delay in processing your order. We use this window to verify funds and the transaction. You are able to cancel your order within this window without issue. However, once you order has been verified and the order is in processing, you can not cancel. Most items we carry can not be returned. For the items that are eligible for a Return or Exchange, please see Returns | Exchanges.
Upon fulfillment, customers will receive a tracking code or link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for next steps and/ or refer to our Returns | Exchanges and Refunds Policies.
Any order that is unable to be delivered, and is returned to us, will be treated as a return and a credit of the purchase amount, less any shipping charges (including return shipping), will be refunded to your original payment method.
Insuring Your Purchase
We offer shipping insurance at checkout through Route.
What Is Route? Route is shipping insurance that covers lost, damaged, or stolen items. Protect your order for $0.98 USD if the cart is less $100, or 1% of the cart value if the cart total is over $100.
When To File A Claim [Per Route]
- If your order is lost
An item is considered lost if it never is reported as Delivered. This can also include if your order has been stuck in any shipping state OTHER than "Delivered" You may file a claim if enough time has been allowed for delivery to take place and it's well past the expected delivery date, or if your order is stuck in a shipping state other than "Delivered". As a general rule we consider two weeks past the estimated arrival date a "reasonable amount of time" for which a claim can be filed for a lost order.
- If your order is broken
If your item arrives damaged, unusable, or otherwise in an unacceptable condition, we invite you to file a claim right away. These types of claims can be resolved Please remember to send pictures with your claim if your item is broken. Moderate to severe shipping damage is always covered.
- If your order is stolen
We consider a variety of factors to determine whether an order is considered lost or stolen such as: type of residence, whether or not the order was left on the doorstep, amount of time that has past since the order status changed to delivered. If your order has been reported as delivered but you have not received it, in some cases it will be delivered within a day or two. If after a few days you still have not received your order, this would be considered lost or stolen. Please file a claim as soon as you suspect that your order might be lost or stolen.
**** If you have purchased optional Route Shipping Insurance and you decide to return the item, please note, the insurance fee is nonrefundable!
There are certain Brands that only ship to our US Customers. If you are an International Customer and an item from your order falls into this category, you will be notified by email and a refund for that portion of your order will be refunded or exchange per your preference. All store policies still apply.
2. Returns & Exchanges
Perishable goods (such as food and drink items), and wholesale items.
Please get in touch if you have questions or concerns about your specific item prior to purchase.
Unfortunately, we cannot accept returns on sale items or gift cards either.
For Eligible items, we have a 14-day Return/Exchange policy, which means you have 14 days after receiving your item to request a return/exchange.
To be *Eligible* for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, visit us here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
For *Eligible* items, the fastest way to ensure you get what you want is to visit us here.
We will notify you once we’ve received and inspected your return, and let you know if the refund was accepted or not, and the reason(s) why. If accepted, you’ll be refunded via your original payment method less the associated shipping charges.
Please remember it can take some time for your bank or credit card company to process and post the refund.
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